🔒 jilli16 Privacy Policy

1. Introduction

jilli16 operates as an online casino and sports betting platform serving Filipino players across the Philippines — from Metro Manila and Cebu to Davao and Quezon City. As a platform that handles sensitive personal and financial information, jilli16 takes data privacy seriously and is committed to maintaining the trust of every player who registers with us.

This Privacy Policy applies to all personal data collected through the jilli16 website at jilli16.org, our mobile platform, customer support channels, and any other services operated by jilli16. It applies to all registered players, prospective players, and visitors to the jilli16 platform.

This policy should be read alongside our Terms & Conditions, which govern your use of the jilli16 platform. By registering an account or continuing to use jilli16, you acknowledge that you have read and understood this Privacy Policy.

2. Personal Data We Collect

jilli16 collects personal data that is necessary to provide our services, comply with legal obligations, and maintain the security and integrity of the platform. The categories of personal data we collect include:

2.1 Identity & Contact Information

• Full legal name as it appears on your government-issued ID;
• Date of birth (for age verification — players must be 21 or older);
• Email address and mobile phone number;
• Residential address (city, province, postal code);
• Nationality and country of residence.

2.2 Identity Verification Documents

• Government-issued photo ID (e.g., Philippine passport, SSS ID, PhilSys National ID, driver's license, UMID);
• Proof of address documents (e.g., utility bill, bank statement);
• Selfie or live photo for identity verification purposes.

2.3 Financial Information

• GCash account number or registered mobile number;
• PayMaya account details;
• Bank account details for BPI, BDO, or Metrobank transfers;
• Transaction history, deposit amounts, and withdrawal records;
• Source of funds documentation where required by AML regulations.

2.4 Account & Gaming Activity Data

• Username and encrypted password;
• Game history, betting records, and wagering activity;
• Bonus usage and promotional participation history;
• Responsible gaming settings (deposit limits, self-exclusion status);
• Customer support interaction records.

2.5 Technical & Usage Data

• IP address and approximate geolocation;
• Device type, operating system, and browser information;
• Session duration, pages visited, and features used;
• Cookie identifiers and similar tracking technologies.

3. How We Collect Your Data

jilli16 collects personal data through the following means:

• Direct collection: Information you provide when registering an account, completing KYC verification, making deposits or withdrawals, contacting customer support, or participating in promotions;
• Automated collection: Technical data collected automatically when you access the jilli16 platform, including through cookies, web beacons, and server logs;
• Third-party sources: Identity verification data from KYC service providers; fraud prevention data from security partners; payment data from GCash, PayMaya, and banking partners.

4. How We Use Your Personal Data

jilli16 uses your personal data for the following purposes:

5. Legal Basis for Processing

jilli16 processes your personal data on the following legal bases under the Data Privacy Act of 2012 (RA 10173) and applicable regulations:

• Contractual necessity: Processing required to fulfill our obligations under the jilli16 Terms & Conditions, including account management and payment processing;
• Legal obligation: Processing required to comply with KYC, AML, and other regulatory requirements imposed by Philippine law and gaming regulations;
• Legitimate interests: Processing for fraud prevention, platform security, and service improvement, where such interests are not overridden by your data protection rights;
• Consent: Processing for marketing communications and non-essential cookies, where you have provided explicit consent. You may withdraw consent at any time.

6. Data Sharing & Disclosure

jilli16 does not sell your personal data to third parties. We may share your personal data with the following categories of recipients only where necessary and lawful:

• Payment processors: GCash, PayMaya, BPI, BDO, and Metrobank, for the purpose of processing deposits and withdrawals;
• KYC & identity verification providers: Third-party services that assist with identity verification and document authentication;
• Fraud prevention & security partners: Services that help detect and prevent fraudulent activity on the platform;
• Game software providers: Licensed game developers whose games are hosted on the jilli16 platform, to the extent necessary for game operation;
• Regulatory authorities: PAGCOR and other Philippine government agencies, where disclosure is required by law or regulatory order;
• Legal and professional advisors: Lawyers, auditors, and compliance consultants, subject to professional confidentiality obligations.

All third-party service providers engaged by jilli16 are required to process personal data only in accordance with jilli16's instructions and applicable data protection laws.

7. Data Retention

jilli16 retains personal data for as long as necessary to fulfill the purposes for which it was collected, including compliance with legal, regulatory, and reporting obligations. Specific retention periods include:

• Account data: Retained for the duration of your active account and for a minimum of 5 years following account closure, in compliance with AML regulations;
• Transaction records: Retained for a minimum of 5 years from the date of each transaction;
• KYC documents: Retained for a minimum of 5 years following the end of the business relationship;
• Customer support records: Retained for 3 years from the date of the interaction;
• Marketing consent records: Retained until consent is withdrawn, plus a reasonable period thereafter for compliance purposes.

When personal data is no longer required, jilli16 will securely delete or anonymize it in accordance with our data disposal procedures.

8. Data Security

jilli16 implements robust technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. Our security measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the jilli16 platform;
• Encryption of sensitive data at rest, including financial information and identity documents;
• Multi-factor authentication options for player accounts;
• Regular security audits and penetration testing by independent security professionals;
• Strict access controls limiting employee access to personal data on a need-to-know basis;
• Comprehensive staff training on data protection and information security.

While jilli16 takes all reasonable steps to protect your data, no online platform can guarantee absolute security. In the event of a data breach that poses a risk to your rights and freedoms, jilli16 will notify affected players and the National Privacy Commission (NPC) in accordance with applicable breach notification requirements.

9. Your Data Protection Rights

Under the Data Privacy Act of 2012 (RA 10173), you have the following rights with respect to your personal data held by jilli16:

• Right to be informed: The right to know what personal data jilli16 collects and how it is used;
• Right of access: The right to request a copy of the personal data jilli16 holds about you;
• Right to rectification: The right to request correction of inaccurate or incomplete personal data;
• Right to erasure: The right to request deletion of your personal data, subject to legal retention obligations;
• Right to object: The right to object to the processing of your personal data for direct marketing purposes;
• Right to data portability: The right to receive your personal data in a structured, commonly used format;
• Right to lodge a complaint: The right to file a complaint with the National Privacy Commission (NPC) if you believe your data protection rights have been violated.

To exercise any of these rights, please contact the jilli16 Data Protection Officer via the contact details in Section 14. jilli16 will respond to all valid requests within 30 days.

10. Cookies & Tracking Technologies

jilli16 uses cookies and similar tracking technologies to enhance your experience on the platform, maintain session security, and analyze usage patterns. The types of cookies we use include:

• Strictly necessary cookies: Essential for the platform to function correctly, including session management and security tokens. These cannot be disabled;
• Functional cookies: Remember your preferences such as language settings and display options to personalize your experience;
• Analytics cookies: Collect anonymized data about how players use the jilli16 platform, helping us identify areas for improvement;
• Marketing cookies: Used (with your consent) to deliver relevant promotional content based on your interests and activity on the platform.

You can manage your cookie preferences through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the jilli16 platform. Your consent to non-essential cookies will be requested when you first visit jilli16.org.

11. Minors & Age Restriction

Parents and guardians who believe that a minor may have registered on the jilli16 platform are encouraged to contact our support team immediately at [email protected] so that appropriate action can be taken without delay.

12. Third-Party Links

The jilli16 platform may contain references to third-party services such as payment processors and game software providers. jilli16 is not responsible for the privacy practices of third-party services. We encourage you to review the privacy policies of any third-party services you interact with in connection with your use of jilli16.

jilli16 does not control and is not responsible for the content, privacy policies, or practices of any third-party websites or services that are not operated by jilli16.

13. Changes to This Privacy Policy

jilli16 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or platform features. When material changes are made, jilli16 will notify registered players via email or an in-platform notification prior to the changes taking effect.

The "Last Updated" date at the top of this page indicates when this Privacy Policy was most recently revised. Your continued use of the jilli16 platform following any update constitutes your acceptance of the revised Privacy Policy. We encourage you to review this page periodically to stay informed about how jilli16 protects your data.

14. Contact Us & Data Protection Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact the jilli16 Data Protection Officer (DPO). We are committed to addressing all privacy-related inquiries promptly and transparently.